Make It Work bases all of its decisions around bringing delight. We are known for our impeccable customer service and our willingness to bend over backwards for our customers. What you may not know about us is our desire to delight our employees as well. Delight isn’t just for the customers – it starts with the employee!
A perfect example of sharing delight with our employees is the story of former Make It Work-er Peet Guercio.
In his 18 month run as an Neighborhood Technology Consultant, Peet did big things for us. He quickly rose to be one of Make It Work’s star employees by demonstrating a “solve-anything” level of technical knowledge while delighting and befriending all of the customers he came in contact with. Assisting other techs when they needed help with a particularly tricky problem, and developing a circuit of clients that would ask for him by name on every appointment they scheduled.
Superstar Make It Work tech by day, budding standup comedian by night! Lots of MIW employees and clients went out to see Peet perform and gave nothing but rave reviews. Our policy at Make It Work is “red carpet in, red carpet out”, and that’s exactly what we gave him. So when he gave his two weeks notice in July 2009, there were no hard feelings, because we knew he was off to pursue his passion of standup comedy.
I’ve kept in touch with Peet on a personal level since he left, so when he sent me his new standup video, I was happy to tweet it out and help him get exposure.
Little did I know it would spawn such a huge response. Within one day, his video had gone from 100 to 56,000 views! The pure funniness of Peet’s video speaks for itself and I’m not surprised to see its meteoric rise. The kid’s a phenom! I knew it all along, I tell ya.
Make It Work is proud to have shown Peet a delightful time as an employee and encourages him to follow his passion. Give him a view and a laugh here:
If you laugh (and you will), go follow him on Twitter, friend him on Facebook and check his personal site to see where he’s performing next!
Edited by: Max Lemos
If he built it they will come, follow via Twitter @mklemos
P.S. The video in this story might have the most Diggs ever (2000 Diggs and counting). Keep an eye on it!
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